Data Protection Player Privacy Philippines

26jl Privacy Policy — How Your Personal Information Is Collected, Used, and Protected on Our Platform

This Privacy Policy explains what personal data 26jl collects when you use our platform, how we use and store it, and what rights you have as a player based in the Philippines. By registering an account or using any part of the site, you agree to the practices described here.

Last updated: June 2025

Your data is never sold to third parties Encrypted account storage You control your personal information Mobile-first platform for Filipino players GCash & Maya payments secured Support at [email protected] Your data is never sold to third parties Encrypted account storage You control your personal information Mobile-first platform for Filipino players GCash & Maya payments secured Support at [email protected]

Section 1

What Personal Information Does 26jl Collect From Players in the Philippines?

When you create an account on 26jl, we collect the personal information you provide during registration, including your full name, date of birth, email address, and mobile number. We also collect payment-related details such as your GCash or Maya account information, which is necessary to process deposits and withdrawals in Philippine pesos. As you use the platform, we automatically gather certain technical data including your IP address, device type, browser version, and session activity logs — this helps us keep your account secure and improve the overall experience. If you contact our support team at [email protected], we will retain records of that correspondence, including any documents or screenshots you share with us. We do not collect sensitive personal information such as government-issued ID numbers unless it is specifically required for identity verification under applicable Philippine regulations. All information collected is limited to what is genuinely necessary for operating the platform and fulfilling our obligations to you as a registered player. You can review or update your personal details at any time by logging into your account or reaching out to our support team directly.

Account Data

Name, email, mobile number, and date of birth collected at registration to verify your identity and manage your account.

Payment Data

GCash and Maya account details used solely to process your deposits and withdrawals in Philippine pesos securely.

Usage Data

IP address, device type, browser, and session logs collected automatically to protect your account and improve platform performance.

Section 2

How Does 26jl Use, Store, and Share the Information It Collects?

The personal information we collect is used primarily to operate your account, process transactions, verify your identity, and provide customer support when you need it. We also use your data to comply with our legal and regulatory obligations under Philippine law, including responsible gaming requirements and anti-money laundering checks where applicable. Your email address and mobile number may be used to send you important account notifications — such as deposit confirmations, withdrawal updates, or security alerts — but we will not send you unsolicited marketing messages without your consent. 26jl does not sell, rent, or trade your personal information to any third party for commercial purposes, and we never will. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors and technical infrastructure partners — but only under strict confidentiality agreements that prohibit them from using your data for any other purpose. In the event that we are required by law or a valid court order to disclose certain information, we will comply with that obligation while notifying you where legally permitted to do so. Your data is stored on secure servers and retained only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable regulations in the Philippines.

Section 3

What Are Your Rights Over Your Personal Data, and How Can You Exercise Them?

As a player based in the Philippines, you have the right to access the personal information that 26jl holds about you at any time by submitting a written request to [email protected]. You also have the right to request corrections to any inaccurate or outdated information linked to your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may request account closure and erasure of your data, subject to any legal retention obligations that may apply under Philippine regulations. You have the right to object to certain types of data processing, including the use of your information for any purpose beyond what is strictly necessary to operate your account and comply with the law. If you believe that your privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines, which oversees data protection matters in the country. We take all privacy concerns seriously and will respond to any request or complaint within a reasonable timeframe, typically within fifteen business days of receipt. To exercise any of your rights or ask questions about how your data is handled, please contact our support team directly at [email protected] and include your registered account email in the message.

Questions about your privacy?

If you have any concerns about how 26jl handles your personal information, or if you would like to exercise any of your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions about accounts and data on the platform.

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Quick Answers

Common Questions About Privacy on the 26jl Platform

Short answers to what Filipino players most often ask about data collection and account privacy.

No — 26jl does not sell, rent, or share your personal information with third parties for commercial or marketing purposes under any circumstances. Your data is used solely to operate your account, process payments, and comply with applicable legal requirements in the Philippines. We may share limited technical data with trusted service providers who help us run the platform, but those providers are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose. If you have concerns about how your data is being used, you are welcome to contact our support team at [email protected] at any time. We are committed to being transparent about our data practices and will always respond to your questions honestly and promptly.

When you close your account, 26jl will retain certain personal data for as long as required by applicable Philippine laws and regulations — for example, transaction records may need to be kept for a defined period to comply with financial and anti-money laundering requirements. Once the mandatory retention period has passed, your data will be securely deleted or anonymised so that it can no longer be linked back to you. We will not use your data for any active purpose after your account is closed, and it will not be shared with any third party during the retention period except where legally required. If you would like to know exactly how long specific types of data are retained, please contact [email protected] and we will provide you with a clear answer. Your right to request deletion of data that is no longer legally required to be retained is always available to you.

Yes — you have the right to request a copy of the personal data that 26jl holds about you at any time. To make a data access request, simply send an email to [email protected] from the email address registered to your account, and include a brief description of what information you are requesting. We will verify your identity before releasing any data to ensure that your information is only shared with you. Once your request is confirmed, we aim to provide the requested data within fifteen business days. If the volume of data is large or the request is complex, we may need a little more time, but we will always keep you informed of the progress. There is no charge for making a data access request, and you are free to submit such a request as often as you reasonably need to.

Yes — the payment details you link to your 26jl account, including GCash and Maya information, are stored using industry-standard encryption and security protocols. We work with trusted payment processing partners who are required to maintain strict data security standards, and your payment credentials are never stored in plain text on our servers. Access to payment data within our organisation is strictly limited to the personnel and systems that need it to process your transactions. We do not use your payment information for any purpose other than processing deposits and withdrawals on your behalf. If you ever suspect that your payment details have been compromised, please contact [email protected] immediately so we can take appropriate action to protect your account.

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Now that you know how we protect your personal information, you can register with confidence and start enjoying sports betting, fish games, and more — all from your mobile browser with GCash or Maya deposits in Philippine pesos.

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